PrestaShow Help Center

Every module purchased from PrestaShow is covered by 3 months of free support, which we provide through this panel. Here you will get help related to the operation of the modules and order programming work for your store.

Knowledge base (FAQ)

Knowledge base is free and open to everyone. You will find there most frequently asked questions about the use of our modules and solutions to problems related to PrestaShop.

Get access to HelpDesk

Post-warranty support is paid. This allows us to grow and maintain the salaries of specialists providing new solutions and support for your online stores.
You can extend your HelpDesk access at any time when the free support expires.

Use the resources of our team

On HelpDesk you can order regular programming, analysis and optimization work related to your store and server. Additional work is priced in advance and performed at the agreed time.

Communication with us

  • After creating a ticket, you will receive a confirmation email.
  • We respond to 80% of requests within 72H on business days.
  • If you do not respond within 7 days your request will be automatically closed.