Note: Important update for all modules!

"Error: module expired" - read this article to avoid problems with module.

PrestaShow Support Center

Every PrestaShow module has been tested on every clean version of PrestaShop and comes with 3 months of free technical support and access to updates.

  • Errors in the module that we repeat on a clean version of PrestaShop will be covered with free priority support and the release of module updates.
  • On HelpDesk you will get paid assistance related to the adaptation of modules to your modified store.
  • On HelpDesk you can order programming, analysis and optimization work related to your store and server.

Knowledge base (FAQ)

The knowledge base is free and available to everyone. In it you will find the most frequently asked questions and solutions to problems that arise.

Get access to the Support Center

Post-warranty support is paid. This allows us to grow and maintain the salaries of specialists providing new solutions and support for your online stores. You can extend your HelpDesk access at any time when the free support expires.

Communication with HelpDesk

  • After creating a request, you will receive a confirmation email.
  • We respond to 80% of requests within 72H on business days.
  • If you do not respond within 7 days your request will be automatically closed.