Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned to a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

With purchased module, we provide 3 months of free access to the HelpDesk and modules updates. This access can be extended at any time. More information about our support plans could be found in our store: https://prestashow.pl/en/33-constant-technical-support-and-access-to-modules-updates.html
Information about support left-time you will find in 'My Account' at prestashow.pl

After filling basic data in the created ticket and describing the problem, the system will send you a confirmation email. You can come back here any time to read our answers or add a comment.

IMPORTANT Please do not reply to emails sent by helpdesk. Emails are sent by the system. Replies to ticket should be placed through this panel.

In case of problems, please be do not hesitete to ask us any questions :-)

PrestaShow Team - we are creating eCommerce!